[v5.4.6.8723] System.ArgumentNullException: Value cannot be null. (Parameter 'path2')

[tomerh2001]

Is there an existing issue for this?

• I have searched the existing open and closed issues

Current Behavior

Automatic import is always failing, and now manual importing is failing as well.

Expected Behavior

for the manual import to work

Steps To Reproduce

No response

Environment

Version: 5.4.6.8723
Package Version: 5.4.6.8723-ls217 by linuxserver.io
.NET: Yes (6.0.25)
Docker: Yes
Database :Sqlite 3.44.2
Database Migration: 236
AppData Directory: /config
Startup Directory: /app/radarr/bin
Mode: Console
Uptime: 00:08:23

What branch are you running?

Master

Trace Logs? Not Optional

2024-05-12 22:55:32.8|Warn|ImportApprovedMovie|Couldn't import movie /pool/media/usenet/complete/movies/The.Avengers.2012.iNTERNAL.COMPLETE.BLURAY-BUTTLERZ/The.Avengers.2012.iNTERNAL.COMPLETE.BLURAY-BUTTLERZ.iso

[v5.4.6.8723] System.ArgumentNullException: Value cannot be null. (Parameter 'path2')
   at System.IO.Path.Combine(String path1, String path2)
   at NzbDrone.Core.MediaFiles.MediaInfo.UpdateMediaInfoService.UpdateMediaInfo(MovieFile movieFile, Movie movie) in ./Radarr.Core/MediaFiles/MediaInfo/UpdateMediaInfoService.cs:line 71
   at NzbDrone.Core.Organizer.FileNameBuilder.UpdateMediaInfoIfNeeded(String pattern, MovieFile movieFile, Movie movie) in ./Radarr.Core/Organizer/FileNameBuilder.cs:line 531
   at NzbDrone.Core.Organizer.FileNameBuilder.BuildFileName(Movie movie, MovieFile movieFile, NamingConfig namingConfig, List`1 customFormats) in ./Radarr.Core/Organizer/FileNameBuilder.cs:line 114
   at NzbDrone.Core.MediaFiles.MovieFileMovingService.MoveMovieFile(MovieFile movieFile, LocalMovie localMovie) in ./Radarr.Core/MediaFiles/MovieFileMovingService.cs:line 75
   at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeMovieFile(MovieFile movieFile, LocalMovie localMovie, Boolean copyOnly) in ./Radarr.Core/MediaFiles/UpgradeMediaFileService.cs:line 41
   at NzbDrone.Core.MediaFiles.MovieImport.ImportApprovedMovie.Import(List`1 decisions, Boolean newDownload, DownloadClientItem downloadClientItem, ImportMode importMode) in ./Radarr.Core/MediaFiles/MovieImport/ImportApprovedMovie.cs:line 136


2024-05-12 22:55:32.9|Error|VideoFileInfoReader|Unable to parse media info from file: /pool/media/usenet/complete/movies/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG.mkv

[v5.4.6.8723] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - [matroska,webm @ 0x35116c0] EBML header parsing failed
/pool/media/usenet/complete/movies/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG.mkv: Invalid data found when processing input)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 140


2024-05-12 22:55:32.9|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-05-12 22:55:32.9|Error|VideoFileInfoReader|Unable to parse media info from file: /pool/media/usenet/complete/movies/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG.mkv

[v5.4.6.8723] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - [matroska,webm @ 0x1cf66c0] EBML header parsing failed
/pool/media/usenet/complete/movies/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG.mkv: Invalid data found when processing input)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 140


2024-05-12 22:55:32.9|Error|VideoFileInfoReader|Unable to parse media info from file: /pool/media/usenet/complete/movies/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG.mkv

[v5.4.6.8723] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - [matroska,webm @ 0x1a536c0] EBML header parsing failed
/pool/media/usenet/complete/movies/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG/X-Men.Origins.Wolverine.2009.HK.BluRay.1080p.AVC.DTS-HD.MA.5.1-TAG.mkv: Invalid data found when processing input)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 140


2024-05-12 22:55:32.9|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-05-12 22:55:32.9|Warn|ImportApprovedMovie|Couldn't import movie /pool/media/usenet/complete/movies/Justice.League.Crisis.on.Infinite.Earths.Part.Two.2024.COMPLETE.BLURAY-iNTEGRUM/Justice.League.Crisis.on.Infinite.Earths.Part.Two.2024.COMPLETE.BLURAY-iNTEGRUM.iso

[v5.4.6.8723] System.ArgumentNullException: Value cannot be null. (Parameter 'path2')
   at System.IO.Path.Combine(String path1, String path2)
   at NzbDrone.Core.MediaFiles.MediaInfo.UpdateMediaInfoService.UpdateMediaInfo(MovieFile movieFile, Movie movie) in ./Radarr.Core/MediaFiles/MediaInfo/UpdateMediaInfoService.cs:line 71
   at NzbDrone.Core.Organizer.FileNameBuilder.UpdateMediaInfoIfNeeded(String pattern, MovieFile movieFile, Movie movie) in ./Radarr.Core/Organizer/FileNameBuilder.cs:line 531
   at NzbDrone.Core.Organizer.FileNameBuilder.BuildFileName(Movie movie, MovieFile movieFile, NamingConfig namingConfig, List`1 customFormats) in ./Radarr.Core/Organizer/FileNameBuilder.cs:line 114
   at NzbDrone.Core.MediaFiles.MovieFileMovingService.MoveMovieFile(MovieFile movieFile, LocalMovie localMovie) in ./Radarr.Core/MediaFiles/MovieFileMovingService.cs:line 75
   at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeMovieFile(MovieFile movieFile, LocalMovie localMovie, Boolean copyOnly) in ./Radarr.Core/MediaFiles/UpgradeMediaFileService.cs:line 41
   at NzbDrone.Core.MediaFiles.MovieImport.ImportApprovedMovie.Import(List`1 decisions, Boolean newDownload, DownloadClientItem downloadClientItem, ImportMode importMode) in ./Radarr.Core/MediaFiles/MovieImport/ImportApprovedMovie.cs:line 136

Trace Logs have been provided as applicable. Reports will be closed if the required logs are not provided.

• I have read and followed the steps in the wiki link above and provided the required trace logs - the logs contain trace - that are relevant and show this issue.

[mynameisbogdan]

Looks like you're importing unsupported media like ISO and the mkv files are actually corrupted.

[tomerh2001]

Looks like you're importing unsupported media like ISO and the mkv files are actually corrupted.

Shouldn't there be anything prompted to the user in this case? after pressing import, I am just navigated back to the history with nothing changed, only to to try again and .... the loop continues

[mynameisbogdan]

Post some trace logs with a failed attempt of a manual import, because sadly what you posted isn't that helpful.

[tomerh2001]

Post some trace logs with a failed attempt of a manual import, because sadly what you posted isn't that helpful.

Here's the fully downloaded log: radarr.txt

Does that help?

[mynameisbogdan]

Are those trace logs?

[tomerh2001]

Are those trace logs?

I'm not that frequently here. What does that mean? Just tell me what to do, and I'll send

[mynameisbogdan]

Trace Logs (https://wiki.servarr.com/radarr/troubleshooting#logging-and-log-files)
Generally speaking, all bug reports MUST have trace logs provided.
Tip: You can attach images or log files by clicking this area to highlight it and then dragging files in.
Additionally, any additional info? Screenshots? References? Anything that will give us more context about the issue you are encountering!